Last updated: August 28, 2025

Privacy Policy - Australia

This Privacy Policy describes how Luxeartisanship (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from global.luxeartisanship.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you consent to the collection, use, and disclosure of your information as set out below. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect the technical, legal, or operational changes. Any updates will be posted here with the new last updated date, and where required by law, we will notify you via email or our website.

What Personal Information We Collect

We may collect the following information when you interact with our website or services-

• Name, email address, phone number, and shipping or billing address

• payment details, which are done securely through third-party providers

• Any information voluntarily provided via customer support or communication

• Browsing behaviour and cookies for site functionality and Analytics

Automatically Collected Information

• Device details, IP address, and browser type

• Pages visited, items viewed, or items added to the card, and time spent on the website

• Analytics data and cookies for performance and personalization

• Information from Third Parties

• Delivery providers or logistics for order fulfilment

• Payment processors for secure transactions

• Analytics and Advertising partners

How We Use Your Personal Information

We use your information for:

• Order Fulfilment- Processing payments, arranging shipping, and handling returns and exchanges.

• Customer Support- Resolving complaints and responding to enquiries or questions

• Marketing and Promotions- Sending newsletters or updates, or new offers, which you can opt out of whenever you want.

• Website Improvement-  using analytics to improve User experience.

• Legal & Security- Fraud prevention,  compliance with regulations, and ensuring safe online transactions.

Disclosure of Your Personal Information

We do not sell or rent your personal data. However, we may share it with-

• Analytics and marketing partners to help in improving promotions and services.

• Service providers,  payment processors, IT providers, and delivery or logistics partners.

• Regulatory or legal authorities, if it will be needed under the law, to prevent fraud

Some providers may operate outside Australia. When the cross-border transfer happens, we ensure to take reasonable steps that keep your information protected with the Australian Privacy Principles (APPs).

Cookies

Our site uses cookies and similar technology to

• Track user preferences and browsing behaviour

• Improve personalization and functionality

• To measure the marketing effectiveness

Users can manage or disable cookies through the  browser settings. However, one must keep in mind that some features may not work properly if cookies are disabled.

Data Security

We use industry-standard security measures, including:

• SSL encryption for data transfer

• PCI-compliant payment gateways

• Role-based internal access controls

We take every reasonable and possible precaution. However, no system is 100% secure. You use the services at your own risk.

Your Rights (Australia – APPs)

Under the Privacy Act 1988 (Cth), you have the right to:

• Request access to the personal information we  have about you

• Request for correction of incomplete or wrong information

• Opt out of receiving marketing Communications

Lodge a complaint with us, and if unresolved, with the Office of the Australian Information Commissioner (OAIC).

Data Retention

We retain your personal data only for

• Fulfilling Orders and providing services

• Complain about the legal obligations

• Resolving the disputes or enforcing agreements

Children’s Data

Our services are not made for children under the age of 16. We do not knowingly collect personal data from Children. If you believe that your child has provided us with any data, please contact us for deletion.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at care@luxeartisanship.com or contact us at Unit No:514, Tower-1, Assotech Business Cresterra, Sec-135, Noida 201304.