Privacy Policy- Europe

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Privacy Policy- Europe

Last updated: August 28, 2025

Privacy Policy - Europe

This privacy policy explains and helps you understand what personal data we collect about you, why we collect and how we process it. By using our services, you trust us with your data. Please read this Privacy Policy carefully to understand how your personal information will be treated when you use our website.

What Personal Data Do We Process?

We may process the following categories of your personal data:

  • Identification and contact details, including your name, date of birth, email address, phone number, and billing or shipping address.

  • Billing and payment details, including card and payment information or VAT number if applicable.

  • Communication data – information exchanged with our customer service (emails, messages).

  • Technical data, including device data, cookies, tracking identifiers, and IP address.

  • In order to improve the User experience and analyze the site performance, we use cookies or tracking Technology. You can withdraw your consent to cookies anytime.

 

Personal data may be retained longer than the standard period if processed exclusively for archiving in the public interest, scientific research, or statistical purposes.

Purpose And Legal Basis Of Processing – Processing Period

Personal Data

Purpose of Processing

Legal Basis

Retention Period

Identification & Contact Data

To provide and manage services, fulfil contractual obligations

Performance of contract; Legitimate interest

During the contractual relationship, and up to 4 years after termination (extended if disputes arise)

Payment & Billing Data

To process orders, issue invoices, comply with tax/accounting obligations

Performance of contract; Legal obligation

10 years (as required under EU tax/accounting law)

Communication Data

Customer support, service improvements

Legitimate interest; Performance of contract

During relationship, plus 4 years after termination

Technical Data (cookies, IP, logs)

Analytics, fraud prevention, website security

Consent; Legitimate interest

According to cookie duration or until consent is withdrawn

Principles Of Processing

  • The personal data is processed lawfully and transparently.

  • The data that is collected is adequate and relevant and limited to what is necessary for the  mentioned purposes.

  • We want to keep your data accurate and up to date.

  • Security and organisational measures protect the data against unlawful, accidental loss or damage.

Who do we share your data with?

We may transfer your personal data to-

  • Processors, including IT support, logistics providers, or payment processors.

  • Public authorities, if it is needed by law.

  • Any other third party in exceptional situations of life protection property, or legal rights

We do not transfer your personal data outside of the European Economic Area (EEA) unless the appropriate safeguards (such as Standard Contractual Clauses) are in place.

Cookie Policy

We use cookies and similar technologies for marketing, analytics, and functionality.

  • Functional cookies are necessary for the website to work properly, and they do not require consent.

  • Analytical cookies help us in understanding the user behaviour and improve our services, and they require consent.

  • Marketing or tracking cookies help us track users on our websites for targeted marketing, and they also require consent.

  • Advertising cookies are used to personalize the ads and also measure the performance, and they require consent.

  • You can manage or withdraw consent at any time via your browser or our cookie banner.

Your Rights

You have the right to-

  • Stay informed about the processing of your personal data

  • Access your personal data and request changes in case of wrong information or incomplete data.

  • Request for deletion of the data

  • Restrict the use of data under a few conditions

  • Complete the data portability

  • Withdraw the consent at any time

  • Get notified in case of a high-risk personal data breach.

  • Object to processing based on legitimate interests or for direct marketing.

  • Not be subject to automated decision-making, including profiling.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at care@luxeartisanship.com or contact us at Unit No:514, Tower-1, Assotech Business Cresterra, Sec-135, Noida 201304.