Last updated: August 28, 2025

Privacy Policy- UK

At Luxeartisanship, we are committed to protecting and respecting your privacy. Please take a moment to understand what information we collect about you, use it, and your rights under UK data protection law.

What personal data do we collect?

We may collect your personal data from you directly when you use our services. This data may include-

• Information you provide us directly, including your name, email address, phone number, billing or delivery address

• Transaction and billing details, which include the  card information, invoices, or delivery tracking information.

• Record of interactions with us, including customer support chats or emails.

• Information provided through competition surveys or promotions

• Automatically collected data via cookies or other similar Technology

How do we use this data?

We use your personal data for the following purposes:

• For processing and delivering your orders

• For responding to your questions, queries, or requests

• for personalizing your browsing experience and accordingly show the content or promotions

• for improving the performance of a website and checking the user behaviour

• for customer Research and for improving our services

• for sending the marketing messages and new offers

• For fraud prevention, security, and compliance with legal obligations

Legal Basis for Processing

We rely on the following lawful grounds under UK GDPR to process your data:

• Contractual necessity: To perform or prepare a contract with you (e.g., fulfilling an order)

• Consent:  where you have given clear permission for marketing emails, etc.

• Legitimate interests:  for improving the services and understanding the customer behaviour, and for protection against fraud.

• Legal obligations: To comply with tax regulatory or legal requirements.

Marketing

We want to keep our customers informed about our new offer launches and updates. As per your preference, we will contact you via email or post using marketing messages.

• Users can unsubscribe anytime as per their wish via our link in the emails.

• When one opts out of marketing, we may still send you some service-related messages, including order confirmation's delivery updates, etc.

• You may also see our promotions on social media or third-party websites via cookies. You can turn off these via your ad settings.

Who do we share your data with?

We may share your personal data only in the following cases:

• With our trusted service providers, including payment processors, IT support, and delivery and logistics partners.

• With legal or professional Advisors when necessary.

• With fraud prevention or security agencies

• With law enforcement, regulators, or authorities, if required by law

• In the event of a business transfer, sale of an asset, or a merger, we may disclose your data to the potential buyers.

• We never sell your data to third parties.

Storage & Retention

We retain your personal data only for as long as needed to fulfil the purposes above. For example:

• Order and billing records

• Customer service correspondence

• Marketing preferences

Once this date is no longer required, we delete it.

Security

We take strong security measures to protect your data:

• SSL encryption for secure data transfer.

• PCI-compliant payment gateways.

• Restricted, role-based access to personal data within our team.

Though we follow the industry standards however no system is 100% secure. Therefore, we cannot guarantee the Absolute protection of transmitted data.

Cookies

We use cookies and tracking technologies to:

Improve your browsing experience

provide personalised recommendations to users

analyse the site traffic and performance

Users can disable the cookies in their browser settings; however, it will lead to some features not working properly.

Children

Our Site is not intended for users under 18 years of age, and we do not knowingly collect data from children.

Your Rights (Under UK GDPR)

You have the right to:

• Access your personal data that we have about you.

• Correctly wrong or incomplete data

• Request for the deletion of your personal data

• Restrict  to certain processing, including direct marketing

• Request data portability

To exercise these rights, please contact us at care@luxeartisanship.com

Updates to This Policy

There may be new updates to this privacy policy from time to time, as per the legal requirements. Updates will be posted on our site with the last updated date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at care@luxeartisanship.com or contact us at Unit No:514, Tower-1, Assotech Business Cresterra, Sec-135, Noida 201304.